Privacy Policy

Last updated: 2026-09-15

Kashuv ("we", "us") respects your privacy. This policy explains what data we collect through this website, why, and the rights you have over it.

Data we collect

When you submit the contact form we collect the name, email, phone number, and any message you provide. We also log basic technical data (IP address, browser) for security and to record your consent.

Why we use it

We use your details solely to respond to your request, schedule a demo, and follow up about our services. We do not sell your data.

Legal basis

We process your data on the basis of your consent, given when you submit the form, and our legitimate interest in responding to business enquiries.

Retention

We keep enquiry data only as long as needed to handle your request and for a reasonable period afterwards, then delete or anonymize it.

Call and message recording

Our AI phone and messaging agents record and transcribe calls and conversations for service quality, improvement, and follow-up. Callers are told so in the first sentence of the call, before anything is collected. Audio recordings are stored encrypted with our hosting provider and deleted automatically after 30 days; the period is configurable per line and can be shortened to 7 days or extended to 90 at a client's request, with the applicable period stated in their contract. Deletion runs as a daily job and is logged call by call. The written transcript and call summary, which are the business record of the request, are kept beyond that period and remain subject to the rights below. You may ask at any time for the immediate deletion of a recording of a call concerning you.

Your rights

You may request access, correction, or deletion of your data, or withdraw consent at any time, by emailing support@kashuv.ai.

Contact

For any privacy question, contact us at support@kashuv.ai.

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